Privacy

Privacy Policy

This policy explains how i-diXit collects, uses, and protects personal data for demo requests, product engagement, and security monitoring across our site and agentic audit platform.

Last updated: March 2025

Data we collect

  • Contact details you share (name, professional email, role, organization, and the message in demo requests).
  • Product usage metadata in aggregate (pages visited, device/browser, approximate region).
  • Security and audit logs (IP, user agent, timestamps) to protect the service.
  • Support interactions if you contact us for help or onboarding.

Why we use it

  • Respond to demo and partnership requests and schedule meetings.
  • Provide and improve the site, including performance, reliability, and accessibility.
  • Maintain security, prevent abuse, and meet legal or regulatory obligations.
  • Develop new features and better align the product with medical organizations and clinicians.

Lawful bases

  • Consent when you submit forms or sign up for communications.
  • Legitimate interest to secure our systems and understand product engagement.
  • Legal obligations where required by regulators or court orders.

Retention

  • Demo requests: retained for up to 24 months to manage follow-ups and contracting.
  • Security logs: typically retained for up to 12 months unless required for investigations.
  • Analytics: stored in aggregate without directly identifying information.

Sharing and processing

  • We do not sell personal data.
  • Trusted processors (cloud hosting, analytics, email providers) under data processing agreements and security requirements.
  • Disclosures only when required to comply with law or to protect rights, safety, or integrity of the service.

Your rights

  • Access, rectify, or delete your personal data where applicable.
  • Object to or restrict certain processing, or withdraw consent for communications.
  • Data portability where legally applicable.
  • To exercise rights or raise a concern, contact privacy@i-diXit.com.

Security

  • Role-based access, encryption in transit and at rest for customer data.
  • Audit logging for model prompts, evidence sources, and user actions inside the platform.
  • Data residency in the EU. Additional controls may apply for regulated medical data per contract.

Exercising your rights or requesting more details: privacy@i-diXit.com

HDS • GDPR • ISO 27001 alignedData residency: EU
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